The complainant made a claim to so-called long-term dormant assets, which the bank had published on the website www.dormantaccounts.ch. The client proved to the (...)
The complainant was in the process of setting up an import-export business with a large Asian country. He founded a limited liability company for this purpose (...)
The client, a foreign national, held a B residence permit and had submitted an application for a C settlement permit. During the course of these proceedings, the (...)
The complainant, a person of Ukrainian origin who was granted protection S status with his family, wanted to set up a single-owner company in Switzerland. However, (...)
In 2016, the young client with foreign nationality and domicile in Switzerland instructed the bank over the counter to pay around CHF 1 000 to an account of the (...)
The client transferred US dollars from her account at a South American bank to her US dollar account in Switzerland. Her account at the recipient bank was credited (...)
The client objected to various credit card transactions totaling CHF 12 000. It turned out that he had been the victim of a phishing attack in which he had entered his (...)
At the instigation of unknown fraudsters, the client opened an account with a well-known crypto exchange and bought an amount in a cryptocurrency, charging his credit (...)
The client was the victim of a fraud. Fortunately, the amounts of the fraudulently initiated credit card charges could be recovered in his case. The client discovered (...)
The client was the victim of credit card fraud. Unknown fraudsters succeeded in triggering two transactions on her credit card and buying the cryptocurrencies (...)
