Regulations

  • Financial Services Act, FinSA
    EN
  • Financial Services Ordinance, FINSO
    EN

  • Foundation Charter of the Swiss Banking Ombudsman Foundation
    EN

  • Rules of Procedure for the Swiss Banking Ombudsman
    EN

  • Contribution and Cost Regulations
    EN

  • Organisational Regulations
    EN

  • The procedure in brief
    EN
  • Conflict of Interest Rules for the Ombudsman’s Office [Code of Conduct]
    EN

  • Guidelines on the treatment of assets without contact and dormant assets held at Swiss banks (Guidelines on Dormant Assets)
    EN