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Publications and Position Papers

Negative interest rates on early repayment penalties. (in German and French only) DEDownload
Negative interest rates on early repayment penalties. (in German and French only) FRDownload
Document «Vernehmlassungsantwort zur Finanzdienstleistungsverordnung (FIDLEV) und zur Finanzinstitutsverordnung (FINIV)» of 5 February 2019. (in German only) DEDownload
Release of «Herausgabe «alter» Bankdokumente», article published in “Schweizer Bank” December 2018 (in German only) DEDownload
“Herausgabe von Retrozessionen”, article published in “Schweizer Bank” September 2017 (in German only) DEDownload
Statement of 30 October 2014 by the Swiss Banking Ombudsman on the consultation draft for a Federal Financial Services Act (FinSA). (in German only) DEDownload
Position of the Swiss Banking Ombudsman of 22 May 2015 (abridged version) (in German and French only) DEDownload
Position of the Swiss Banking Ombudsman of 22 May 2015 (abridged version) (in German and French only) FRDownload
Consultation of the Swiss Banking Ombudsman on the FINMA Distribution Report 2010 of 28 April 2010 (in German only) DEDownload
Evaluation of the institution and the function “Swiss Banking Ombudsman”. Press raw material DEDownload
Evaluation of the institution and the function “Swiss Banking Ombudsman”. Press raw material FRDownload
Evaluation of the institution and the function “Swiss Banking Ombudsman”. Press raw material ENDownload
Evaluation of the institution and the function “Swiss Banking Ombudsman”. Press raw material ITDownload
Evaluation of the institution and the function “Swiss Banking Ombudsman”. Study (in German only) DEDownload
FinSA: Statement of the Banking Ombudsman on the Hearing Report on the directions of possible regulation. (in German only) DEDownload
Arbitration between banks and clients: Could FINRA be a model?
Marco Franchetti / Philipp von Ins (in English only) ENDownload