Swiss Banking Ombudsman,
represented by
Andreas Barfuss, Ombudsman
Cornelia Studinger, COO


Swiss Banking Ombudsman
Bahnhofplatz 9
P.O. Box
CH-8021 Zurich

Telephone (08.30 – 11.30 h)
+41 43 266 14 14 German / English
+41 21 311 29 83 French / Italian



The contents of this website have been carefully compiled. We have taken particular care to provide accurate and up-to-date information. Despite all due care, errors or changes to the data in the meantime cannot be excluded. Therefore, we do not assume any liability or guarantee for the actuality, correctness and completeness of the information provided.

The same applies to all other websites referred to by hyperlink. The Ombudsman is not responsible for the content of websites accessed via such links. We hereby expressly declare that at the time the links were created, no illegal content was discernible on the linked pages. Due to frequent updates, we do not assume any liability for the accessibility of the URLs registered with us.


For better readability, the masculine form is used on this website. Corresponding terms apply in principle to all genders for the purpose of equal treatment.