Before you start with the electronic submission, you should first prepare the following documents in electronic form (maximum 5 MB each in pdf, jpeg, doc, docx or png format):
If a presumed bank customer has passed away, we require official documents as proof of the claimant’s entitlement:
If no inheritance documents can be presented, at least the family relationship to the presumed bank customer must be documented, e.g. by means of:
Documents must be submitted in German, French, Italian or English.
Documents in other languages shall be accompanied by a translation into German, French, Italian or English.
Costs / Payment Instructions
The processing fee is CHF 100. Please transfer to the bank account: