Guidance for bank clients in uncertain times
At his annual media conference, the Swiss Banking Ombudsman drew a positive overall conclusion for 2024. “Once again, we saw an increase in the number of queries and requests (...)
Swiss Banking Ombudsman: Watch out for fraud!
The Ombudsman's office continues to be confronted with a large number of cases in which clients have fallen victim to fraudsters. As a rule, the bank is not liable in such cases.
More clients make use of the Banking Ombudsman’s services
At its Annual Media Conference, the Swiss Banking Ombudsman describes the year 2023, particularly spring 2023, as a turbulent and busy time. The stock market in (...)
Swiss Banking Ombudsman: Reliable guidance in turbulent times
Andreas Barfuss, Swiss Banking Ombudsman since 1 January 2023, describes 2022 as a particularly challenging year at the media conference. The after-effects (...)
Swiss Banking Ombudsman: Change and uncertainty.
"Change and uncertainty" were the opening words of the Swiss Banking Ombudsman, Marco Franchetti, at his annual media conference. The instability of the financial markets, the strong growth of online [...]
Andreas Barfuss elected as new Banking Ombudsman
At its last meeting, the Board of Trustees of the "Swiss Banking Ombudsman Foundation" elected Andreas Barfuss to succeed Marco Franchetti, who is stepping down from office at the end of the year. [...]
Search for assets without contact and dormant assets also possible electronically since 1 February 2022
If you believe yourself to be entitled to assets deposited at a bank, but don’t know at which bank, one option is to conduct a search via the Swiss Banking [...]
Swiss Banking Ombudsman: Beware of fraudsters!
Swiss Banking Ombudsman: Beware of fraudsters! In 2020, the Ombudsman was confronted with an above-average number of cases in which clients made claims for damages against banks after having fallen victim to fraudsters who gained [...]
The position of Swiss Banking Ombudsman is to be newly filled
The position of Swiss Banking Ombudsman is to be newly filled. Published only in German, French and Italian.
Swiss Banking Ombudsman: Beware of fraudsters!
Swiss Banking Ombudsman: Beware of fraudsters! Recognition as an Ombudsman institution without significant impact on the activity Numerous complaints from customers who became victims of fraudsters Covid 19 and leveraged investments 2’142 processed and closed [...]