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Schweizerischer Bankenombudsman

Lost Bank Cheque

2023-05-22T09:02:03+02:0022 May 2023|Cheque|

The client had submitted a cheque for around CAD 20 000 to his bank for collection, which had been issued by a Canadian bank on behalf of a notary. The amount (...)

Contested fee increase

2023-05-22T09:02:03+02:0022 May 2023|Fees and charges|

The client's bank had massively increased the advisory fees. The client only realised these two quarters later, after the increased fees had already been charged (...)

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