Fraudulent transactions with TWINT
After the client had offered items for sale on a small ads platform, she was contacted by a supposed buyer who persuaded her to send him her telephone (...)
After the client had offered items for sale on a small ads platform, she was contacted by a supposed buyer who persuaded her to send him her telephone (...)
The client had a problem logging into his e-banking and had to contact the bank by telephone. He selected the business number offered by the bank (...)
The client submitted almost EUR 100,000 in banknotes to the bank in tranches a few days apart and wanted to have the equivalent value transferred to two (...)
The client received an annual account statement from the bank for the year 2023 that was incomprehensible to her. It showed several corrections relating to interest (...)
The Ombudsman's office continues to be confronted with a large number of cases in which clients have fallen victim to fraudsters. As a rule, the bank is not liable in such cases.
At its Annual Media Conference, the Swiss Banking Ombudsman describes the year 2023, particularly spring 2023, as a turbulent and busy time. The stock market in (...)
The complainant made a claim to so-called long-term dormant assets, which the bank had published on the website www.dormantaccounts.ch. The client proved to the (...)
The complainant was in the process of setting up an import-export business with a large Asian country. He founded a limited liability company for this purpose (...)
The client, a foreign national, held a B residence permit and had submitted an application for a C settlement permit. During the course of these proceedings, the (...)
The complainant, a person of Ukrainian origin who was granted protection S status with his family, wanted to set up a single-owner company in Switzerland. However, (...)