"Change and uncertainty" were the opening words of the Swiss Banking Ombudsman, Marco Franchetti, at his annual media conference. The instability of the financial markets, the strong growth of online [...]
At its last meeting, the Board of Trustees of the "Swiss Banking Ombudsman Foundation" elected Andreas Barfuss to succeed Marco Franchetti, who is stepping down from office at the end of the year. [...]
If you believe yourself to be entitled to assets deposited at a bank, but don’t know at which bank, one option is to conduct a search via the Swiss Banking [...]
Swiss Banking Ombudsman: Beware of fraudsters! In 2020, the Ombudsman was confronted with an above-average number of cases in which clients made claims for damages against banks after having fallen victim to fraudsters who gained [...]
The position of Swiss Banking Ombudsman is to be newly filled. Published only in German, French and Italian.
Swiss Banking Ombudsman: Beware of fraudsters! Recognition as an Ombudsman institution without significant impact on the activity Numerous complaints from customers who became victims of fraudsters Covid 19 and leveraged investments 2’142 processed and closed [...]
The client had paid for a service in Singapore with his credit card in the local currency. When checking the corresponding charge on (...)
The customer purchased an upmarket vehicle from a garage and concluded a leasing contract with the bank to finance it. The seller of (...)
The complainant, who was represented by a lawyer, claimed that he had filled in the box in the application form for a Covid-19 (...)
The client, who resides in Germany, bought precious metal from the bank in 2008, which she sold in 2015 at a considerable profit. (...)
