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Regulations

Financial Services Act, FinSADownload
Financial Services Ordinance, FINSODownload
Foundation Charter of the Swiss Banking Ombudsman FoundationDownload
Rules of Procedure for the Swiss Banking OmbudsmanDownload
Authorization FormDownload
Contribution and Cost RegulationsDownload
Organisational RegulationsDownload
The procedure in briefDownload
Conflict of Interest Rules for the Ombudsman’s Office [Code of Conduct]Download
Guidelines on the treatment of assets without contact and dormant assets held at Swiss banks (Guidelines on Dormant Assets)Download