Contact
Complaint
How can I submit a question or a complaint to the Ombudsman? Here you can proceed to the next step and submit your request easily online.
Search for assets
How can I search for dormant assets? Here you can proceed to the next step and submit your request easily online.
further concerns
Swiss Banking Ombudsman
Bahnhofplatz 9
P.O. Box
CH-8021 Zurich
Information by telephone
Monday through Thursday, 08.30 – 11.30:
+41 43 266 14 14 Deutsch / English
+41 21 311 29 83 Français / Italiano
Fax +41 43 266 14 15
A visit to the ombudsman’s office is only possible by appointment.