Swiss Banking

The Swiss Banking Ombudsman


Swiss Banking Ombudsman: ready for FinSA

2 July 2020|Press release|

At its annual press conference, the Swiss Banking Ombudsman asserted that it had dealt with the impact and implementation of the Financial Services Act (FinSA) in many ways in 2019, following its intense involvement in the (...)

Selected cases

Disputed e-banking transactions

The client who turned to the Ombudsman in the present case was already at an advanced age and was represented by her grandson. She had opened an account with the bank (…)

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